Why is there a lack of communication from you when for whatever reason a show that is normally available on your on demand service isn’t available?
A quick update on the site would be enough. Allow the moderators to reply to the comments on the site, instead of them just removing the ones that break the terms and conditions of the site.
On the flip side, the commenters need to stop being lazy and use the links provided to report problems with the availability and stop relying upon others like myself to report them.
Do you have a twitter account, if not, get one asap and start communicating with your users. I’m aware you have facebook like buttons, but why not a twitter account?
Start communicating it isn’t rocket science!!!

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Negative commenters on blogs and youtube
I think I may have touched upon this subject before about negative commenters. I cannot find a blog post about it, could have imagined it.
Now I don’t mean the negative commenters who are actually making a valid point and making a counter argument about something, they are to be welcomed with open arms.
It is the commenters who have nothing better to say than “you suck”, “you’re a waste of space” etc.. To me these comments smack of jealousy, these are the commenters who will sit at their computer desks spouting bile because they don’t have the guts to get out there and push out content themselves, they happen to be jealous because someone is out there doing it.
If you think you can do a better job, stop bitching on youtube and in blog comments, go out there and do something about it. I read all comments, even those bile ridden comments, guess what I would normally ignore you guys, but no longer. I’m going to start challenging you all to come up with better reasons for disagreeing with something especially if the comment is full of bile and venom. You can disagree with someone without being nasty, derogatory and downright disrespectful. Leave that to the politicians.